Technology Support Articles
Symptoms: All POS registers are displaying the "Cannot Communicate to Monitors" error. Cannot take orders. KVS screens are frozen. Attempt to put...
Thu, 14 Sep, 2023 at 10:00 AM
Symptoms: The touchscreen is choosing the wrong buttons on the label maker. Re-calibrate the touch screen There are two ways the screen can be re-calib...
Thu, 7 Sep, 2023 at 8:13 AM
Symptoms: The bump bar will not serve any orders. The bump bar has no green led light. The led light on the bump bar is red and not serving. Verify the ...
Thu, 7 Sep, 2023 at 9:12 AM
Symptoms: The back office monitor is looks different. The wallpaper is red and the icons don't look like they are supposed to. Didn't get a prompt t...
Tue, 3 Oct, 2023 at 12:29 PM
Navigate to support.iammcd.com Click Login Enter either your email (General Managers) or the Store Mail, along with the password you set up. If you...
Tue, 3 Oct, 2023 at 9:03 AM
Symptoms: The back office computer monitor is displaying Out of Range. If the back office has an older NEC MultiSync monitor and it is displaying the &q...
Thu, 7 Sep, 2023 at 9:13 AM
Need to pair a replacement headset to the base station? Start here. Each headset type is broken down in sections. HME EOS HME Odyssey HME NEXE...
Thu, 7 Sep, 2023 at 10:27 AM
Symptoms: Can't login to store email. Error on clicking link. Use Google Chrome On your officer computer use Google Chrome. Internet Explorer ...
Fri, 22 Sep, 2023 at 8:09 AM